1. Register for An Account
Placing an order on our website is fast an easy. While you are more than welcome to check out as a guest, if you register for an account you will receive emails about sales and be able to accrue rewards points that you can redeem for discounts.
To Register for an account, if you are using a web browser on your phone, please click the “Menu” in the top left corner and scroll down to “Log In”. If you are on a computer or laptop, you will see the “Log In” on the top right of your screen. The “Log In” tab will prompt you to enter in your information such as your name and email address. Once completed, you will be officially registered for an account on our website.
2. Browse the Site
We currently offer 2,335 brands and 12,474 flavors on our site. You can browse our site by using our pre-existing tabs such as “Hot Deals” to see which items we have on sale or “E-Juice” to look for popular flavor profiles. You can also type specific things into the search bar such as a brand, a specific flavor name, or a general flavor profile including “strawberry” or “tobacco”. Our site will then show you any flavor we have that is associated with what you searched.
You are also able to narrow down your search after the initial results page has loaded. Say you are searching for an eJuice that is strawberry flavored with a 80vg/20pg ratio. You could type “Strawberry” into the search bar and when the results page loads, you could use the drop-down filters on the top and right side of the page to narrow it down to 80vg/20pg.
We are sure that you will find the perfect flavor for you.
3. Add Items to your Cart
When you have found the flavor/s you would like to purchase, please select your preferred size and nicotine level. Once you have done this, you can add items to your cart and either continue searching or check out.
4. Gift Cards / Discount Codes
If you have discount codes or gift cards, now is the time to use them. Before you check out, please make sure you have entered in your discount code or gift card number completely and correctly. Please click “Apply” to make sure you have entered the code correctly.
Many of our promotional discount codes have expiration dates. To ensure that you are able to apply the discount to your order, you will need to make sure you are using a valid discount code.
5. Shipping Method
We offer several different options when it comes to shipping, including free shipping. Please select the shipping method you prefer. For international shipping, you may need to research which carrier will be able to deliver to your location.
We also offer Postmates for our local customers in which, for a small fee, your order can be delivered to you same day.
6. Payment Method
We also offer several different options for payment. We accept all major credit cards Please see the article Payment Methods.
7. Billing Address
If your BILLING address is different than your SHIPPING address, please make sure to enter it correctly. There may be issues when processing your payment if the billing address you enter is not associated with your method of payment.
8. Age Verification
Per the FDA, we are not allowed to sell to individuals under the age of 21. Our system will prompt you to enter your date of birth to verify your age. If for some reason, additional verification is needed, you will be prompted to submit a photo of your ID.
If you submit a photo of your ID, this is in no way saved on our end. It is sent to a third-party age verification system that will notify us only that your age has been verified, allowing us to process your order.